Frequently Asked Questions
Find answers to common questions about our services.
Common Questions
Find quick answers to common questions about our services.
Your service is set up automatically after payment is confirmed. You'll receive your login details by email and can begin configuring it immediately.
Yes. If the listed plans do not fit your requirements, contact us through our contact page or Discord. We will review the requested configuration and provide a custom quote when it is feasible.
We accept credit/debit cards, Revolut, Google Pay, Apple Pay, bank transfers, and supported cryptocurrencies. Transactions are handled through secure payment providers.
You can manage your MySQL databases through our browser-based phpMyAdmin interface or connect with compatible software such as HeidiSQL, MySQL Workbench, and other MySQL clients.
No, all our hosting plans are on a flexible monthly basis with no long-term commitment required. You can cancel anytime.
DDoS protection is included with our hosting services at no additional cost. It is designed to mitigate attacks, but no protection can guarantee uninterrupted availability during every attack.
Available upgrades can be ordered through the Client Area. Most game-server and Discord bot resource upgrades are applied automatically, although a server restart may be needed. Plan downgrades are not supported.
You can upload your existing server files yourself through the game panel or SFTP. Assisted migrations are not normally included.
You can create and restore manual backups through the game panel. Backups contain server files only, not MySQL databases. The number available depends on your plan, and each backup is retained until you delete it.